help
You have questions. wE have answers.
Thank you for choosing Tulsa ER & Hospital for your emergency medical care. To better serve you, we want to make the billing process simple and transparent. We understand that some patients may find the billing process confusing or overwhelming. We want to help you understand your bill.
Visit CMS.gov/nosurprises, or call the Help Desk at 1-800-985-3059 for more information.
Contact the Patient Advocacy Department at 918-517-6300.
Tulsa ER & Hospital accepts private insurance plans such as Aetna, Humana, United Health, Cigna, and BlueCross/BlueShield. We also accept out-of-pocket payment in the form of cash, checks or credit cards.
Your ER co-pay will be collected at the time of your visit. We will then bill your insurance company for the policy’s emergency room benefits.
There will be two different claims mailed to your insurance company: the facility bill and the physician bill.
If you have any questions concerning your bill please contact us at 918-517-6300
Workers’ compensation is a state-funded insurance program that gives covered employees income and medical benefits if they’re injured while working. Oklahoma employers may choose to provide their employees with this coverage. Most employers will inform you as to whether or not you’re covered under this state plan.
Workers’ compensation pays medical bills and is covered underneath the Oklahoma Workers’ Compensation Act.
For more information on workers’ compensation, visit this page.
If you have health insurance, you will receive an EOB (explanation of benefits) from your insurance company in the mail. Taking the time to be familiar with your benefits will help you make the best decisions when seeking medical care. It is important to note that the EOB is not a bill.
Tulsa ER & Hospital is classified as out-of-network with many insurance companies; however, Tulsa ER & Hospital does honor all in-network deductibles and benefits.
For all cases deemed emergent, Oklahoma state law requires your insurance company to pay for your emergency care, even if the emergency room is classified as out-of-network. The state of Oklahoma empowers patients to use a standard called the prudent layperson standard when determining what constitutes as an emergency.
If your insurance provider is refusing to reimburse you for your emergency room visit, you can file a complaint with the Oklahoma Department of Insurance at: https://www.ok.gov/oid/
Online
https://cihq.org/complaint
Center for Improvement in Healthcare Quality
P.O. Box 3620
McKinney, TX 75070
Attn: Chief Executive Officer
Phone 512-661-2813
